This page clearly explains what happens to any information you provide to Pawns – how it is stored, how it is used, and how it is kept secure. No hidden terms.
The core principles we follow to protect your data at Pawns
All your data is stored under 256-bit SSL encryption — the same level of security used by international banks. Data is also encrypted in transit.
Pawns never sells your personal data to advertisers or other companies. It is not shared with any third party unless required by law.
You can request the deletion of all your personal data at any time. Pawns will begin processing the request within 72 hours and complete it within 30 days.
Pawns collects only the data genuinely needed to provide its services. No unnecessary or excessive information is requested.
This page provides full details on which cookies are used, why they are used, and how to disable them. All cookies except essential ones are optional.
Pawns follows European GDPR guidelines — among the world's strictest privacy standards. Users from Bangladesh benefit from these same protections.
Pawns Asia ("Pawns", "we", "the Platform") takes your privacy seriously. This Privacy Policy ("Policy") explains what information we collect when you use the Pawns website or mobile app, how that information is used, and how it is kept secure.
By using the Pawns platform, you agree to this policy. Please take a moment to read it in full — it's written in plain language so you can understand it easily.
This policy applies to: Applies to all data collected through Pawns's website, mobile app, live chat system, and other digital channels.
Pawns collects two types of data – information you provide directly, and data generated automatically while you use the platform.
| Data Type | Example | Reason for Collection | Mandatory? |
|---|---|---|---|
| Identity Information | Name, date of birth, NID | KYC Verification | Yes |
| Contact Information | Mobile, Email | Account & Support | Yes |
| Financial Information | BKash number, Bank | Payment Processing | Yes |
| Usage Data | Betting history, login timestamps | Service Improvement | Automatic |
| Device Information | IP, browser, OS | Security | Automatic |
| Cookie Data | Session, preferences | Experience Enhancement | Optional |
We never collect: Plain-text copies of passwords, full credit/debit card numbers, biometric data, or location tracking data.
Pawns uses collected data only for specific, defined purposes. It is never used for anything beyond what is necessary or relevant.
Important: Pawns also analyzes your betting data to promote responsible gaming. If a member appears to be exhibiting risky patterns, an automated alert is sent — this is purely for your protection.
Pawns employs a multi-layered security framework to protect your data. If one layer is compromised, the others remain active.
In Pawns' five-year history, there has been no major security breach — and that is something we take great pride in.
Pawns retains data only for as long as necessary. Even after an account is closed, certain data may be kept for a defined period to meet legal requirements.
Data Deletion Request: Unless required by law, any data will be deleted upon your request. Email us at support@pawns.asia.
The Pawns platform uses several types of cookies, each serving a different purpose — and some can be turned off.
Non-essential cookies can be cleared and blocked at any time through your browser settings.
Every registered member of Pawns holds several important rights regarding their personal data.
You can request a full list of all personal data we hold about you.
If any information is incorrect, you may request a correction.
You can request the deletion of all data beyond what is required by legal obligations.
You may request that we stop using your data for specific purposes.
You can request a copy of your data in a machine-readable format.
You can object to your data being used for marketing or profiling purposes.
To exercise any of your rights support@pawns.asia-. Responses are typically provided within 72 hours, with corrective action taken within 30 days.
Pawns does not serve anyone under the age of 18 and does not knowingly collect any data from minors.
A Note for Parents: If your child has created a Pawns account without your permission, please contact support@pawns.asia immediately. All data will be deleted.
Pawns may update this Privacy Policy from time to time. When changes are made:
For any privacy-related questions, complaints, or requests, please get in touch with us:
Speak in Bangla: Pawns's support team is ready to answer any privacy-related questions in plain language. If technical terms are unclear, they will explain everything in simple, easy-to-understand language.
Protection is ensured at both the technical and administrative level
All communication between your device and our servers is encrypted — no one can intercept it in transit.
Data is stored in ISO 27001-certified data centers with 24/7 physical security and backup systems.
Twice a year, independent third-party security specialists audit the system for vulnerabilities and submit their findings.
All systems are monitored 24/7. Any unusual activity triggers an immediate alert.
All Pawns staff receive regular data protection training. Access to user data is restricted based on role.
A mobile OTP is sent each time you access your account. Additional verification is required for logins from unrecognized devices.
Questions Our Members Often Ask